Skip to content

Department Support Services


We actively partner with our academic department chairs and faculty as well as colleagues servicing other business units to support the educational and research mission of the university. Our primary goal is to provide timely, friendly, and innovative support for communication and administrative activities while being adaptable to evolving timelines and priorities.

Support Services may include:

Administrative, Communication & Event Support 

  • Administrative support for department chairs.
  • Respond to questions from faculty, and staff from other business units within and external to SSHA.  Provide feedback and guidance as well as direction to relevant resources.
  • Coordinate/schedule and facilitate faculty department meetings; create meeting agendas and minutes as well as follow-up to ensure action items are completed.
  • Update department websites and social media pages.
  • Create, disseminate and post "Did You Know" updates for faculty and staff based on questions frequently asked of SSHA staff.
  • Facilitate voting for department business during meetings and as needed.
  • Create and disseminate surveys for multiple purposes.
  • Collect and store course syllabi for each semester/session as well as respond to requests for syllabi.
  • Disseminate information on behalf of the chairs and other entities to faculty and students.
  • Assist with purchase and reimbursement requests by providing policy guidance, instructions, and/or submitting to CBS2 or through UC financial systems, on behalf of others.
  • Assist department chairs with course scheduling by (examples) collecting and organizing teaching preferences, gathering IOR petition signatures, record-keeping.
  • Assist department chairs in monitoring, researching, and tracking department budget expenditures.
  • Event support services including (but not limited to) event consultation, catering, travel arrangements, payments, advertising, venue needs, purchasing and reimbursements.
  • Work on and iinitiate special projects with SSHA leadership and staff as well as department chairs and faculty members.
  • Serve as archivists for academic departmental records.


Did You Know Series


Events Support


Financial Services and Web Support

  • Academic department financial account reporting and review
  • Academic department website updates 


Contact us at 


For questions or assistance, please email:

General inquiries:

Policies & Support Materials


Support Staff Contact Information

  Heidi Green                           
  Interim Academic Department Support Lead
  (209) 382-4073
  Office: COB-1, 245
Heidi Green
Academic Department Specialist
(209) 382-4073
Office: COB-1, 255
 Jocelyn De La Torre
Academic Department Specialist &
Interim Operations Admin Specialist 
  (209) 285-4403
  Office: COB-1, 254
  Stephanie Lopez
  Academic Department Specialist
  (209) 308-3329
  Office: COB-1, 255
  Ericka Garcia
  Events & Academic Department Support Coordinator
  (209) 201-8167
  Office: COB-1, 254


Last Updated: November 2023