Mission
The Office of Department Services staff actively partner with our academic department chairs and faculty as well as colleagues servicing other business offices to support the educational and research mission of the university. Our primary goal is to provide timely, friendly and innovative support while being adaptable to evolving timelines and priorities.
Services may include:
Administrative, Communication & Event Support
- Administrative support for department chairs.
- Respond to questions from faculty as well as staff from other business offices within and external to SSHA. Provide feedback and guidance as well as direction to relevant resources.
- Coordinate/schedule and facilitate faculty department meetings; create meeting agendas and minutes as well as follow-up to ensure assigned action items are completed.
- Basic updates to SSHA academic department websites (ex. adding news items, photos).
- Facilitate voting protocol for academic department business.
- Create and disseminate surveys for a variety of purposes on behalf of multiple stakeholders as well as review, analyze and report results.
- Collect and store course syllabi for each semester/session as well as respond to requests for syllabi.
- Disseminate information on behalf of the department chairs and other entities to faculty, staff, and students.
- Assist with purchase and reimbursement requests by providing policy guidance and instructions on how to submit submit requests to Service Now, BobcatBuy+, Concur or other systems, on behalf of the department.
- Assist academic department scheduling faculty with course scheduling by collecting and organizing teaching preferences.
- Event support services including event consultation, ordering catering, travel arrangements, payments, advertising, arranging venues, and assisting faculty with their purchasing and reimbursements.
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Financial Services and Web Support
- Academic department fund financial account review
- Academic department website updates
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Contact us at ssha.deptservices@ucmerced.edu
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Commonly used links and emails:
- Conference room reservations: EMS
- Events: ssha.events@ucmerced.edu
- Finance: ssha.financial@ucmerced.edu
- Purchasing: https://procurement@ucmerced.edu//
- Reception: ssha.reception@ucmerced.edu
- Reimbursements: https://travel@ucmerced.edu/
- Travel: https://rravel@ucmerced.edu/
Policies & Support Materials
- Division of Finance & Administration Service Catalog - (campus-wide)
- Travel (campus-wide) (e.g., Connexxus for travel arrangements, Service Now for travel reimbursements, and policies)
- Reimbursements - (Entertainment, travel, non-travel and non- entertainment)
Staff Contact Information
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Heidi Green Manager of Department Services, Social Sciences (209) 382-4073 hgreen2@ucmerced.edu Office: COB-1, 323 |
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Lisa Mora
Manager of Department Services,
Arts & Humanities (209) 506-7603 lmora@ucmerced.edu Office: COB-1, 325 |
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Stephanie Lopez |
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Jocelyn De La Torre |
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Maricela Rivera Academic Department Specialist (209) 233-2036 mrivera79@ucmerced.edu Office: COB-1, 329 PSY |
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Jennifer Casillas Academic Department Specialist (209) 355-9270 jcasillas25@ucmerced.edu Office: COB-1, 329 LLC, PHIL |
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Sarah Mora |
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Mahea LaRosa Academic Department Specialist (209) 233-2578 mlarosa@ucmerced.edu Office: COB-1, 330 GAMWS |
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Yolanda Kyle |
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Andreina Avrigo |
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Last Updated: April 2026
